Apology: RIS website was down on 6th September 2020


Thank you for your cooperation for Rakuten Insight ONLINE SURVEYS!

We would like to inform you that we had some technical error on 
our website as below.

Issue: RIS services might not be accessible by panel member at the following periods
Issue date: 6th September 2020

→ 10:14:57 AM - 10:29:09 AM

→ 11:33:27 AM - 11:43:38 AM 

→ 11:49:43 AM - 12:08:55 PM

This issue has been fixed.


We are very sorry for this inconvenience.

Thank you again for your kind understanding.

Rakuten Insight Online Surveys Team Support